EVERYTHING LISTED UNDER: Quality

The Customer Experience Award is given to senior living communities that score in the top 15-percent of the nation in resident satisfaction surveys conducted by Pinnacle Quality Insight for 12 consecutive months. Fort Scott Presbyterian Village received the award for assisted living.

Fort Scott Presbyterian Village was recognized with an Emerald Award Level One from PMMA (Presbyterian Manors of Mid-America) for reaching goals in fiscal year 2019, July 1, 2018, through June 30, 2019.The recognition came through PMMA’s Emerald Awards Program, designed to encourage its 16 locations and two hospices to achieve high levels of resident and employee satisfaction, meet financial goals, build philanthropic support for the organization’s mission and meet marketing goals.

Fort Scott Presbyterian Village is proud to announce that they are the recipient of Pinnacle Quality Insight’s 2019 Customer Experience AwardTM.The Customer Experience Award is given to senior living communities that score in the top 15-percent of the nation in resident satisfaction surveys conducted by Pinnacle Quality Insight for 12 consecutive months. Fort Scott Presbyterian Village received the award for assisted living.Over the course of 2018, a sampling of Presbyterian Village’.

Fort Scott Presbyterian Village was recognized with an Emerald Award Level One from Presbyterian Manors of Mid-America for reaching goals in fiscal year 2018, July 1, 2017, through June 30, 2018.The recognition came through PMMA’s Emerald Awards Program, designed to encourage its 17 locations and two hospices to achieve high levels of resident and employee satisfaction, meet financial goals, build philanthropic support for the organization’s mission and meet marketing goals.

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