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Fort Scott Presbyterian Village is proud to announce it has won the 2024 Customer Experience Award from Pinnacle Quality Insight, a customer satisfaction measurement firm. The award means the community has placed in the top 15% of care providers nationwide.
The holidays are full of family, fun and tradition, but for some caregivers and people living with dementia, this season can also be incredibly stressful.
Fort Scott Presbyterian Village continues to seek customer feedback through monthly telephone surveys. Each month, residents and their representatives are randomly selected to participate in telephone satisfaction surveys conducted by Pinnacle Quality Insight.
